Air travelers from Pennsylvania have a new way to complain about a bad experience.
Last week Attorney General Michelle Henry announced a new flight complaint form. The idea, she says, is to make it easier to file a complaint about a canceled flight, a delayed flight, or any other problem while flying. Henry says flying has become ‘less and less’ convenient, and she wants people to know their complaints will be heard.
You can find the forms online. In addition to your name and a description of the problem, the A-G’s office says you will need to provide your ticket number, flight itinerary, flight date, ticket date purchase, ticket price, and form of payment.
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